Sunday, August 28, 2011

DC09 and Intralot Announce Eleven New Jobs Listed Without Preference for DC Residents

Here is one example of what to expect from this new business line sponsored by the DC Government through the auspices of the DC Chief Financial Office and the DC Lottery.  The job is for a Table Games Manager:  

  • Daily interaction and cooperation with the marketing, call center and lottery CRM teams in developing and managing the Table Games player retention process, the identification of player segments and the establishment of player reactivation campaigns 
  • Developing procedures for utilizing the company’s existing resources for reducing the churn rate of high-value Table Games players 
  • Set and meet targets for monthly retention performance 
  • Analyze player data and based on the findings suggest and implement appropriate action 
  • Ensure that supervision is provided at all times while the Table Games Room is in operation 
  • Maintains departmental budget and assists in forecasting gaming revenue. 
  • Actively contact and work with high value players 
  • Monitoring and reporting of all Table Games product performance 
  • Formulation and authoring of reports and presentations that analyze collected Table Games game and player data using charts, graphs and explanatory text using Excel, Word, PowerPoint, and other software as appropriate. 
  • Development of Table Games presentations, as assigned 
  • Make suggestions on Handle and resolve player queries in relation to Table Games product 
  • Handle and resolve player complaints as escalated by player support staff 
  • Prepare for and manage the implementation of upgrades and enhancements to the Table Games product 
  • Liaise closely with eWallet Representatives to ensure that security related issues are dealt with expediently. 
  • Responsible for maintaining the types of games being played, the limit and buy-in 
  • Responsible for training the types of games being played and guest service 
  • Accurately check and provide advice on any suspect Table Games play in regard to site security and attempted fraud (Chip Dumping, Collusion, and Transfer of Funds. 
  • Must be able to work all shifts, weekends, holidays & special events as needed 
For more jobs see many of the job search engines such as Monster, Simply Hired

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